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Popular FAQ’s

Camping

Some of our parks have Wi-Fi but it may be chargeable.

When going through the booking process you can pick your pitch location

The check in time for Touring Pitches is from 2pm – 5:30pm. Check out is 12 noon.

There is no minimum stay requirement, however, should special events, holidays or bank holidays be held there may be a minimum on certain occasions.

7 x 4 metres, any tents over this size you can enquire to see if we could accommodate

We are dog friendly, you may bring your dogs, but we have a maximum of 2 dogs per booking

We permit charcoal and gas BBQ’s that are above ground. We do not allow fire pits or burning of timbers.

Touring

The price when booking includes your pitch and 2 adults.

Any additional adults, children or extras such as an awning or pets must be added during booking.

All of our parks have a chemical disposal point for grey/chemical waste.

Yes, as long as it is raised off the grass and disposed of safely after use. We do not allow fire pits or disposable BBQ’s

Please visit the onsite reception and one of the wardens will be happy to help and check availability

You can choose your pitch using the site map. However the wardens at times may have to move you onto another pitch if there is extenuating circumstances

We do not allow commercial vehicles or trailers on the parks unless by prior agreement.

1 motorised vehicle can be parked on your pitch. If you have additional vehicles we can offer space in the additional car park but this needs to be added onto your booking at an extra cost. Parking in our car parks is limited and there is no guarantee of a space.

The Wi-Fi is provided with additional charges by a 3rd party company. Signal strength may fluctuate in busier periods. The Wi-Fi is only suitable for web browsing and emails, and cannot be used for streaming/downloads. Due to security settings on certain devices, you may have trouble connecting to the Wi-Fi due to it being an open network.

To secure your pitch we would take payment of 25% of the booking value which is only refundable up to a certain period. This is dependant on the parks terms and conditions. The remaining balance, including any extras, would be due 12 weeks prior to arrival.

ALL arrivals (Guests and their visitors) MUST check in at reception at the time of arrival before going to the pitch– even if they know which pitch, they are staying on.

The check in time for Touring Pitches is from 2pm – 5:30pm

Please check this with the park, as they may differ per park. All details can be found on the booking terms and conditions for the park

Seasonal

Yes in some parks we offer winter storage

We do not allow commercial vehicles or trailers on the parks unless by prior agreement.

1 Vehicle is permitted

Our usual protocol is to have the habitation door on the right followed by any awning. However please check with the park and the wardens on site and they will be happy to advise

At some of our parks we sell gas bottles. Please check with the park before you stay if you require gas

Yes at extra charges on some parks

To book a seasonal pitch you can either email or call the park you are wanting to book

2023 season is open for bookings now

2024 season is to be confirmed

Our parks are open from March through to October

The summer season runs from 15th March – 31st October.

The winter season runs from 1st November – 14th March.

This is approximate and you will need to check with the park

Ownership

You may easily learn more and experience what it’s like to have your own holiday home thanks to the convenience we’ve provided. You can make a reservation to visit the park of your choosing, where you will be greeted warmly and given a park tour, regardless of whether you are interested in owning a static caravan or a luxury lodge. Please fill out our ownership page to express your interest.

Pre-owned caravans are sold “as is” without any warranties. A manufacturer’s warranty is included with new caravans.

You cannot live in your caravan as the park is a holiday park not residential. You must have a main residence elsewhere.

Your caravan and pitch must go through the office to get permission from the park owner for any modifications or additions. It would be necessary for a park-preferred contractor to build the decking.

Your friends and family are welcome to use the holiday property, but we do not permit subletting.

Some of our parks have Wi-Fi but it may be chargeable.

Gas and electric is metered into your holiday home and invoiced out every quarter and charged as the same rate as the supplier.

The pitch fees start from £3,000 this includes maintaining the grounds of the park.

No some of our parks are seasonal only. Please check with the park.

No we do not have any fishing facilities

General

Bed linen and towels are included, however please check with the park first and your booking confirmation as in some parks they may not be included

You can park one car next to your pitch.

All guests are emailed booking confirmation. If another copy is required, please contact the park and they will happily send you another

All outstanding balances are due 12 weeks prior to your arrival date

You can log into your account made at the time of booking, or please call the park and they will be happy to help

Each park has its own terms and conditions, which are sent at the time of booking. Please check through these for any information on cancellation

Touring, camping and motorhomes check in is usually anytime between 2pm and 5:30pm and check out is usually before 12 noon

Static Stays check in is usually anytime between 4pm and 8pm with check out before 9am

Please check with your park first as these can vary per park.

Please call the office and we will be happy to help in any amendments you need to make